If you are feeling unwell or are awaiting COVID-19 results as a primary or secondary contact, please reschedule your appointment as soon as possible, for the safety of our staff and other clients.
We are a small team and any exposure to us would result in devastating ramifications and would seriously impact our ability to serve the community’s eye needs.
At this time, due to high active case numbers in Victoria, masks are still required in all allied health settings, for eye testing and for in-store browsing.
For unvaccinated individuals, after hours appointments are available if wishing to limit exposure to COVID-19.
The store is regularly cleaned with Clinell disinfectant wipes, which are medical grade tools used in hospitals and are effective against viruses and bacteria.
We maintain strict hygiene in the consulting room and on the retail floor and have spaced our available appointments apart to ensure adequate time and care can be taken to sterilise our space.
As of 1st May 2022, there have been changes to settings in which masks are required. Face masks will still be required for eye testing, as it is a health care setting.
Please wear a well fitting face mask for any consultation with our optometrist, as social distance cannot be maintained during an eye test. Face wrappings or scarves will not be considered sufficient.
Hand sanitiser is provided in store for use before trying on spectacles and sunglasses.
For contact lens wearers, please bring along your own contact lens case to your appointment.
Antibacterial soap and warm water is best before inserting or removing your lenses. If hand sanitiser is used, we recommend rinsing your hands with water afterwards to remove any alcohol residue to avoid any lens surface damage.
Sick of your glasses fogging up when you wear your mask? Ask us about our anti-fog products – we can demonstrate their effectivity in store!
If you are required to wear a face shield or eye protection at work, this double layer can contribute to fog and lack of clarity.
We have a range of prescription safety glasses/goggles in store or the next best thing may be contact lenses to enable you to be spectacle free while masks and eye protection are still mandatory in certain settings. See our contact lens page for more information on appointments and what is involved to set you up.