COVID-19 UPDATE

PEEP remains open for emergency care only as an essential allied health service during lockdown 3.0 in Melbourne (August 3rd until August 14th 2020).

 

We remain open for:

– eye infections/injuries/emergencies

– broken/damaged glasses needing repair or replacement

– contact lens orders

 

All contact lens and spectacle collections are available by appointment only, or free local delivery can be arranged.

 

Any clients who themselves are or have a family member currently awaiting COVID-19 test results; or have cold or flu-like symptoms MUST reschedule their appointment for the safety of our staff and other clients (some of which may be quite elderly). Likewise all our staff have been advised to stay at home in the event of developing any symptoms.

 

The Department of Health and Human Services now requires anyone who has had close contact with a confirmed case to self-isolate for 14 days, regardless of whether they themselves return a negative test. Given we are a small practice with limited staff, any exposure in the store would extremely impact our ability to continue to serve your eye needs.

Hand sanitiser is provided in store for use before trying on spectacles and sunglasses.

 

For contact lens wearers, please bring along your contact lens case to your appointment.  Antibacterial soap and warm water is best before inserting or removing your lenses. If hand sanitiser is used, we recommend rinsing your hands with water afterwards to remove any alcohol residue to avoid any lens surface damage.

As of July 23rd 2020, face masks are mandatory in Melbourne when outdoors and should be brought along to your appointment.

 

During an eye consultation, there may be times when the mask will need to be removed to avoid testing objects fogging up. If you are uncomfortable with this, it may be best to reschedule your appointment for now.

Each frame in store is cleaned down with Clinell disinfectant wipes after handling to ensure minimal transmission risk from choosing your new specs. These are medical grade tools used in hospitals and are effective against viruses and bacteria.

 

We maintain our routine strict hygiene in the consulting room and on the retail floor and have spaced our available appointments apart to ensure adequate time and care can be taken to sterilise our space.

Sick of your glasses fogging up when you wear your mask? Ask us about our anti-fog coating that can be included on your new glasses – we can demonstrate it’s effectivity in store!

 

If new glasses aren’t an option for you, the next best thing may be contact lenses to enable you to be spectacle free while masks are mandatory. See our contact lens page for more information on appointments and what is involved to set you up.

MODIFIED TRADING HOURS

Monday
Closed

 

Tuesday – Friday
10am – 3pm

 

Saturdays
10am – 3pm

 

Sundays
Closed